Sparda Bank Hessen Stadion

Sparda Bank Bremen customer service is very unfreindly and arrogant. My german is good to communicate but when i asked if someone can explain to me some of the contracts clause that i do not understand, (as i wanted to open a new account), the woman was just like "no we do not translate any of our contracts in english, if you think you might not understand anything please bring your own translator." Come on guys, I went to Commerz bank and guess what they asked me which language i prefer....and ofcourse for serious matters like signing a bank account contract, i want to understand everything. They spoke in English all the time. Well done to Commerz Bank and shame on you Sparda.